The final close was missing and that caused an incomplete dictionary entry. I will now try and integrate it in my Webservice. Is it possible to call the processor to retrieve the base64encoded ZIp information and add it to the body?. Secondly — with Calgary phasing out the use of Package calls, are updates to the Processor script required?
For example:. ZipEntry file ;. Yes, the scripts will need to be updated to use the new api function ie GlideStringUtil. I believe that Packages. However, for Calgary, that Packages call should still work. ZipOutputStream ;. There is an ampersand that was encoded incorrectly that may be causing your issue. We recently used this for our Finance team who required an easy way to mass download files to a shared directory they use.
It works great but like one of the comments above, it can only be used once before having to reload the form. The other issue and the one causing a big problem, is the other UI actions on the form becoming unrepsonsive after this UI action is used.
As a workaround we reolad the form, but instead of navigating away we choose stay on page and the ui actions work again. Is anyone aware of a way to stop the UI actions becoming unresponsive?
Our instance is running Calgary. I think you may have to contact ServiceNow about the UI actions issue. After the export is complete none of the UI actions work unless you reload the form. Thanks for the advice. This has been raised with support but its the usual case of managing my expectations around non standard SNC code and relating to a Problem ticket so possibly no solution to this any time soon.
The actual requirement from our Finance team was to be able to download all attachments or alternatlively be able to select the attachments in a ticket and download these in a single click.
I am having the exact same problem. Thanx in advance! And the resultant zip file is empty. Here is the solution for the UI Action:. Andreas, that is great! I just tried it in both Eureka and Fuji, and it works just fine. Another related question, is there a way to show which tickets that has attachments when viewing them in a list?
Code works, but sometimes I get the attachment. How can I find what is wrong? Did you got solution for this Code works, but sometimes I get the attachment. Update: This is not happening depending on the file.
If a file can be downloaded in the archive, it will always work. So it has to be something with the file? If one of the attachment is more than 5 mb, then it creates the zip but the file in zip will be 0 kb.
But other files with less than 5 mb will appear just fine. I am currently struggling to find out if it is possible to export the attached to these records jpg or pdf files. As I know, Export Sets do not export attachments to records. Thus, I am looking for an additional mechanism which to combine with the Export Sets.
Here now, I wonder — does anyone of you have any thoughts how the mechanism shared here can be modified to run automatically and cover my scenario? Enabling Remote Work. Small and Medium Business. Humans of IT. Green Tech. MVP Award Program. Video Hub Azure. Microsoft Business. Microsoft Enterprise. Browse All Community Hubs. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Show only Search instead for. Did you mean:. Sign In. Labels: Labels: OneDrive for Business. Salvatore Biscari. Yes, the rollout is expected to be completed by the end of December In fact, I see the feature. Scott Preston. Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions.
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